Privacy Policy
Last updated: January 15, 2024
1. Information We Collect
Personal Information
We collect personal information that you provide to us directly, including:
- Name, email address, phone number, and mailing address
- Government-issued identification numbers (SSN, driver's license)
- Financial information (income, net worth, investment experience)
- Employment information and source of funds
- Investment preferences and risk tolerance
Usage Information
We automatically collect information about how you use our services, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Transaction history and account activity
- Website interaction data and analytics
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing and maintaining our investment services
- Processing transactions and managing your account
- Compliance with regulatory requirements and legal obligations
- Risk assessment and fraud prevention
- Customer support and communication
- Improving our services and developing new features
- Marketing and promotional communications (with your consent)
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in providing our services
- Regulatory Compliance: Government agencies and regulatory bodies as required by law
- Legal Process: In response to subpoenas, court orders, or other legal proceedings
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for sharing
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL encryption for data transmission
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Employee training on data protection and privacy
- Secure data centers with physical and logical access controls
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@zentrading.com or through your account settings.
6. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@zentrading.com
Phone: 1-800-ZEN-PREMIUM
Mail: ZenTrading Privacy Team
123 Financial District
New York, NY 10004