Privacy Policy

Last updated: January 15, 2024

1. Information We Collect

Personal Information

We collect personal information that you provide to us directly, including:

  • Name, email address, phone number, and mailing address
  • Government-issued identification numbers (SSN, driver's license)
  • Financial information (income, net worth, investment experience)
  • Employment information and source of funds
  • Investment preferences and risk tolerance

Usage Information

We automatically collect information about how you use our services, including:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Transaction history and account activity
  • Website interaction data and analytics

2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and maintaining our investment services
  • Processing transactions and managing your account
  • Compliance with regulatory requirements and legal obligations
  • Risk assessment and fraud prevention
  • Customer support and communication
  • Improving our services and developing new features
  • Marketing and promotional communications (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services
  • Regulatory Compliance: Government agencies and regulatory bodies as required by law
  • Legal Process: In response to subpoenas, court orders, or other legal proceedings
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit consent for sharing

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit SSL encryption for data transmission
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Employee training on data protection and privacy
  • Secure data centers with physical and logical access controls

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@zentrading.com or through your account settings.

6. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@zentrading.com

Phone: 1-800-ZEN-PREMIUM

Mail: ZenTrading Privacy Team
123 Financial District
New York, NY 10004